The Police
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We’re alerting Derbyshire residents, to a scam call that we have had an increased number of calls about over the past few days resulting in significant financial loss.


The call is from someone pretending to be a police officer, who tells the person who answers that he is a DC Matthew Phillips/PC Christy/Sgt Atkins from a Derby Police Station eg: Pear Tree. They know personal details such as name, address and basic banking details. The victim is asked to stay on the line and dial 999 to verify the “police officers” identity, someone will answer the call pretending to be from Derbyshire Police and will then verify the caller.  Due to the fact the victim is asked to stay on the line and dial 999 the call is never terminated and remains in contact with the fraudster at all times.

 The caller goes on to say that he is investigating the unauthorised use of that person’s bank card at local stores such as M&S and ASDA or banking staff using fraudulent notes.


The use of locations that will be familiar to the victim makes the call appear more genuine.


Secrecy is the key and victims are advised they should not tell anyone about this call as it may jeopardise the police investigation.


We know that this type of call can be linked to courier fraud.


This means that victims will be encouraged to withdraw funds from their bank accounts or Euros from local beurre exchange to give to a courier, arranged by the ‘police officer’ making the call under the guise of ‘assisting with a police investigation’.


The police will never contact you asking for banking information or request that you withdraw money from an account to aid an investigation. 


If you receive such a call, you should not give out any personal information and hang up the call immediately. 


Fraudsters often target geographical areas, and anyone can be susceptible to this type of scam, so we would ask that you make family and friends aware of this scam.


If you, or someone you know, receives a call of this nature please contact us as soon as possible. We will then assess the area that is being targeted, alert the banks and endeavour to protect other local residents to prevent any financial loss.

  • Facebook – send us a private message to /DerbyshireConstabulary
  • Twitter – direct message our contact centre on @DerPolContact
  • Website – complete the online contact form www.derbyshire.police.uk/Contact-Us.
  • Phone – call us on 101.
  • You can also call Crimestoppers anonymously on 0800 555 111.


    If you are deaf or hard of hearing you can also text on 07800 002414 or email us at deafsms@derbyshire.pnn.police.uk


    Derbyshire Police advise - On receiving a call of this nature please terminate the call, wait 5 minutes and ensure you can hear a dial tone before calling 101, to call your bank please use the number found on the back of your card.  All reports of this nature also need to be reported to Action Fraud 0300 120 2040 or online https://www.actionfraud.police.uk/


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    Message Sent By
    Ben Murray
    (Police, PCSO, North East)

    Neighbourhood Alert Cyber Essentials