Last week, we received a 999 call where the operator was met with silence... but instead of hanging up, she stayed on the line, as she could hear someone breathing 📞 

After multiple attempts to engage with the caller, the operator asked them to press 55 on their keypad if they needed help, but couldn't talk out loud - which they did. 💡 

The operator wasted no time and officers were dispatched to the caller's location. 

When they arrived, they found a frightened 14-year-old boy, who explained that he had been hiding in some bushes after being chased by two boys, who he believed had a knife. 

Officers took details of the incident as well as the boys' description, and took the 14-year-old to safety, before scoping the area for the boys in question. 

This is just one example of how police can still help you if you don't feel safe to talk on the phone in a dangerous situation. 

When you call 999, if you don't speak or answer questions, press 55 or tap when prompted and your call will be transferred to the police.  📞 Knowing this information could save a life. 

To learn more about knife crime, you can visit our website 👉 https://orlo.uk/2Jc1E

#Silent999 #YouAreNotAlone